Dg66 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Scope

Dg66 (https://dg66.xyz) is an internationally licensed online gaming and betting platform. Our Privacy Policy applies to all users worldwide, including those in Bangladesh. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.

This Privacy Policy aims to clearly explain what data we collect, why we collect it, and how it is used and protected. We believe transparency is the foundation of trust. dg66 always places user privacy above commercial interests.

This policy applies to our website, mobile app, customer support, and all other dg66 channels.

2 What data is collected

Dg66 collects only the data needed to deliver our services and maintain security. We never gather information beyond what is necessary.

3 How We Collect Data

Dg66 collects data through three main methods:

• Provided Directly: Information you provide directly during registration, login, KYC verification, or when contacting customer support.
• Automatically Collected: While you use the platform, cookies, log files, and web beacons automatically collect certain technical data.
• From Third Parties: Limited data is received from payment processors (e.g., bKash, Nagad) solely to confirm transactions.

4 Purpose of Data Use

Your data is used only for the specific purposes listed below. Your consent will be obtained before any additional use.

• Account management: Registration, login, password recovery, and account security.
• Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Identity Verification (KYC): Complying with international regulations to prevent fraud and money laundering.
• Customer support: Resolving your issues and answering your questions.
• Service Improvement: Improving the functionality and usability of the platform.
• Promotions: Sending you offers and bonus updates with your consent (which you can opt out of at any time).
• Legal obligations: Sharing data with regulatory authorities when required.

5 Data Sharing Policy

Dg66 does not sell or rent your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Partners: Payment gateways such as bKash, Nagad, and Rocket receive limited data to process transactions.
• Technology Service Providers: Cloud hosting and cybersecurity providers operate under strict confidentiality agreements.
• Legal authorities: To comply with legal obligations in the event of a court order or government investigation.
• Fraud prevention: Only the minimum necessary data is shared with fraud detection services.

6 Cookies & tracking technologies

Dg66 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional cookies: Remembers your preferences and language settings.
• Analytics Cookies: Anonymous data is collected to understand how the platform is being used.

You can disable cookies in your browser settings, though this may limit some platform features. We never use third-party advertising cookies.

7 Data Retention Period

Dg66 does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

• Account information: For the duration of the active account and up to 5 years after closure.
• Financial transaction records: A minimum of 5 years in accordance with international regulations.
• KYC documents: 5–7 years, in line with regulatory requirements.
• Customer support contact: Up to 3 years.
• Web logs and cookie data: Up to 12 months.

Once the retention period expires, data is securely deleted or anonymized.

8 Your rights

As a dg66 user, you have the following rights over your own data:

9 Children's Privacy

Dg66 strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

Age is verified at the point of registration. If we ever discover that data has been collected from a minor, that information will be deleted immediately and the account will be closed.

If you believe a minor has created an account on our platform, please contact us.

10 Privacy Policy updates

Dg66 may update this Privacy Policy as needed. You will be notified by email ahead of any significant changes.

• The date of any changes will be noted at the top of this page.
• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.